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Let
me tell you how I got started on the ingenious concept
(if I may humbly say so ;-) of The RipCard…and
it is a True story. It will take you all of 5, 6 minutes
or less to read it and I believe you will glean some
important insights from it.
Here goes:
I have been promoting and producing high-end social
events in San Francisco for over 20 years. I have always
loved bringing people together, connecting, fun, friendly,
and outgoing international friends and friends of friends.
And I have done so very successfully. The key to understand
here is that there is no way I could have done this
all by myself, and you will see that here is exactly
where the RipCard comes in.
For instance, in 2007, we had over 3,000 clients
attend our Halloween Ball, and the year before we had
over 5,000. (It was at a bigger venue: City Hall!)
I have been building my contact list for years and
years, one person at a time. I have nurtured that
list by staying in touch with them, inviting them to
attend all kinds of fun events: from beach parties to
happy hours, to concerts, fund raising events, and to
large, upscale gala events
The hardest thing in promoting, or selling your
services / product, is to get new clients. And if you
are in business for yourself, you know exactly how important
that is, especially if you are going to sustain and
grow your business. Since there always is attrition
(people no longer buying your services for whatever
reason), you constantly have to evolve and come up with
new ways to improve upon your sales and marketing skills
to bring in new clients. Marketing and sales should
actually account for at least 80% of your total business
efforts. If you are not doing that, you are doing something
wrong. Or so say at least all the experts that I have
been learning from -- the Jay Abraham's, Mark Victor
Hansen’s and Rich Schefren's of the world -- and they
are experts in their field of marketing. Actually I
credit a Major portion of the reason I am pursuing the
RipCard to Mark Victor Hansen, co-author of Chicken
Soup For The Soul, www.MarkVictorHansen.com
. I recently met Mark in person to thank him specifically
for being that catalyst for me. Here is a picture of
him and me:
Anyway, how did I become so successful at promotion
(READ: acquiring new clients) (If I might
be so humble.) Well, it happened the following way.
Please allow me to depict at scenario for you as to
what exactly happened. One day I decided I wanted to
have another social event. The first thing I would always
do is to come up with the concept. Then I would lock
down the perfect venue for that type of event. I would
secure the DJs and entertainment, the sponsors, etc.
Next what I needed to do was to sell the event. I had
to get anywhere from 500 to 5,000 people to actually
attend. And if you know anything about promotion / marketing
/ sales, it is usually only about 2 to 4% of the people
you reach that will actually show up / become paying
clients, through traditional promotion (versus online
promotions.) So let's say I wanted to have 1,000 people
attend. I would have to reach somewhere around 40,000
to 50,000 people in my target market. That is a tall
order for anyone. So what I would do "in the old days,"
before I came up with the concept of the RipCard.com,
I would print thousands of flyers, buy radio ads, talk
to TV and radio co-hosts, etc.
When I was promoting, I would take the flyers
I had printed up -- and they were always high end, four-color
flyers, on nice paper -- and hit the streets of San
Francisco. I would go to clubs, to cafes, stores, etc.
And there is only so much you can do of that when it
comes to time and costs.
That is when I came up with the idea of creating some
kind of a card That is when I came up with the idea
of creating some kind of a card that let me to give
something of value first (this is a key point, to give
something first) to a person I would meet at random
in a bar, on the street, or where have you. So I would
increase my chances of receiving what I wanted in return:
their contact information, specifically their email
address, name, and possibly, phone number. Now before,
I was simply handing them a flyer and hoping they would
come to my event. I knew that my chance of having them
attend my event was much slimmer than if I actually
could also give them a free pass. So early on, I started
giving away free passes, but I still was not able to
get what I wanted: Their contact information. So that
is when, one day, I had one of those light bulb aha
moments. What if I could create a card that both
would give and receive? And that is what I did.
Suddenly I was able to go up to someone on the street,
in a bar, or in a store, and engage in a conversation
about my event while handing them an elegant flyer,
and then following up with the RipCard saying that I
would be happy to give them a VIP pass in return for
an email address. And guess what? It worked like a charm.
I would hand write on the back side of the card and
INITIAL my Name (A.M.)
Then I would write +ONE (plus one). Which would mean
they could bring this half of the RipCard to my event,
and they plus a friend would get in for free. I would
always customize the RipCard so that I gave them something
that they wanted. Although it was a natural thing for
me to give them a free pass to my event, I could just
as easily have given them a couple of free drinks by
writing that on the RipCard.
I will show you how you can GET VERY CREATIVE
giving away stuff that is not even yours. While you
will achieve the same result, actually many times even
a much better result. But more on that a little further
down.
I
had been using the card for a while before I started
seeing the analogy, how this card could be used
for THOUSANDS of other businesses, not only event producers
such as myself, but anything from restaurants, real
estate agents and brokers, hair designers, dry cleaners,
manicure stores, chiropractors, dentists, printers,
clothing stores, yoga centers, workout places, network
marketing people… The list goes on. Pretty much anyone
who wants to find creative ways to attract new business,
to build their contact list, and to get others to refer
business to you -- in which you can TRACK who is sending
/ referring the business to you. And, MOST IMPORTANTLY,
you can reward them for doing that. You know how it
goes. If you have an existing customer that that keeps
on referring you NEW CUSTOMERS, you really ought to
take very good care of that customer, meaning reward
him or her.
Ahhh…I
almost forgot. I was going to tell you how you could
work with the RipCard to give away things that
are not even yours. Let's say for example you are a
hair designer and you used the RipCard to attract more
referrals and word-of-mouth. Well, your natural inclination
would be to give a discount on your haircuts, or maybe
some hair care products, which is obviously fine in
itself. Instead, let's say you have a client that possibly
would be very excited if you could give her 50% (or
25% -- I will leave that up to your imagination and
negotiation power) off at a manicure / pedicure place,
just for referring some clients to you, and one that
just might even be located a few doors down the street
from you.
Here is how I would go about setting this up.
Oh -- let me ask you this first: Do you think a small,
local manicure / pedicure salon down the street would
be excited if you brought them a new customer? Probably,
since they just like any other small storeowner would
struggle with getting new customers in the store, they
would be very, very happy if you did that for them.
Now, let me ask you this:Since the manicure store
would not have spent any money on marketing or advertising,
don't you think you would have some negotiation power?
You bet you would. Next, what if you said to them, "Hey,
Mrs. Owner of the manicure store, I happen to have the
ability to refer you some brand new customers, some
customers you actually would be very happy receiving
since I have pre-qualified them. Tell me, if I personally
recommended them to you, would you be willing to knock
of 50% (or 25%) for any first-time customers to your
establishment? And keep in mind, this is a customer
you would never have had if it was not for me personally
recommending them to you…"
I
can almost guarantee you that they would say yes.
If not, you know what to do: Next! If that establishment
does not value what you will do for them, simply move
on to the next.
Now
get this….this would not only have to be a nail salon,
it could be a dry cleaner, a restaurant, a dentist,
a chiropractor, an attorney… The sky is the limit. The
key here is to offer your customer something they want
so that they in return will patronize your establishment.
SO….when
it came to my party planning endeavors as explained
to you, you will see that I did not only have to offer
Free Passes to my Event. I could offer for instance
a free salsa class, which would be provided by some
of my business associates, who would be glad to get
new clients referred to them. As a matter of fact, and
I was not really going to get too much into this now,
but if you set this up the right way, you can make a
business proposition with the establishments that you
now start referring new customers to, that is if you
were going to continue sending them more business. You
could negotiate a joint venture agreement with them
in which you would receive residual (ongoing) income
from all the customers you referred to them, for as
long as they remained their customers. Now that is a
mind-boggling idea in itself. The RipCard is
tailor-made for setting situations exactly such as that
for yourself with many, many vendors as you keep on
creating value for ALL parties involved.
You
will see more details and explanations of how to work
with the Joint Venture (JV) concept under my Joint Venture
link to the left, under the main link called "Creative
Ideas."
That's about the size of it. This is how it all got
started. As I kept on working on the concept I fine-tuned
it and came up with better and better ideas of how to
track who gave the referrals, as well as what incentives
one could give away, and most importantly, how you could
both use your existing customers and your associated
businesses to help you draw a tremendous amount of traffic
to your business. And this, my friend, you will learn
more about under the link named: "How it Works."
Now.....what is your story? And
how can we help you get more Clients?
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